FAQs

shopping for jewellery

Delightful Jewellery Designs and Cash Wizard have been established in Adelaide for over twenty years, and during that time we have built a wonderful reputation. Being locally owned and operated, we work for the customer and not the Corporation.
You can buy with the confidence that all items are checked, tested and carry a 3-month warranty. You can purchase online securely, or if you are in Adelaide you can call in to pay and collect any item.

Enquiries

We are happy to answer any question by phone or email, however please bear in mind that we will generally only be able to respond during normal business hours.

Warranties

Delightful Jewellery Designs and Cash Wizard has a 90 day repair or replacement warranty for most of our items. We provide a money-back guarantee that our jewellery is genuine and as described.
We follow the ACCC guidelines with respect to refunds and returns.
Please ensure that you choose carefully as we are unable to refund or replace on indecision.

Payment

We accept payment via credit card, PayPal, bank deposit, money order or in-store. Credit card payments are securely process via the Commonwealth Bank’s CommWeb service. Unfortunately we do not accept AMEX or Diners cards.

Free Shipping

We use Australia Post’s eParcel service, which is fully tracked. For jewellery items valued over $200 and other expensive items we will generally include insurance as part of the service.
We welcome payment and collection from our stores.

Multiple Purchases

We generally only have one of each item in stock. If we do have multiple copies of the same item then there will be a separate listing for each item.

How do we Source Our Items?

We purchase items in-store from customers who no longer want or need them. Customers are required to provide 100-points of identification when items are brought to us, and following appropriate checks, we obtain ownership of items.
This process ensures that you have confidence with anything you purchase from us.